JASEC to modernize billing with Embrix SaaS platform

JASEC has awarded Congero Technology a public tender to implement Embrix, a cloud-based billing platform for electricity services in Costa Rica. The project is designed to unify prepaid and postpaid billing, automate revenue management and replace legacy systems.

Why it matters: - JASEC is moving to a cloud billing system that can handle prepaid and postpaid electricity billing in one platform. - The upgrade is meant to reduce manual work, improve real-time visibility and support future growth. - The project also positions JASEC to use more advanced analytics and automation in revenue management.

What happened: - Congero Technology won a public tender from the Junta Administrativa del Servicio Eléctrico Municipal de Cartago, known as JASEC. - The contract covers implementation of Embrix, a next-generation SaaS platform for electric billing and revenue management. - The announcement was made in San José, Costa Rica. - Implementation is expected to begin in the coming months.

The details: - Embrix was selected in part because it can unify prepaid and postpaid billing in a single system, which was a key requirement in JASEC’s bid process. - The platform is designed to automate billing and revenue operations. - The system will provide real-time data visibility and advanced analytics. - Embrix is intended to integrate with smart meters, or AMI, and digital payment systems. - The platform will include self-service portals for customers. - The system is expected to support compliance with regulatory frameworks set by ARESEP, Costa Rica’s public services regulator. - JASEC plans to use the SaaS model to replace legacy infrastructure. - Congero said the contract strengthens its position as a partner for complex digital transformation projects. - Thomas Cong, CEO of Congero Technology Group, said the competitive win reflected Congero’s ability to meet advanced requirements such as unified prepaid and postpaid billing. - Celio Rosa, CRO of Congero Technology Group, said the award is a strategic step toward modernizing revenue management and enabling more flexible service models.

Between the lines: - The deal reflects a broader utility-industry shift toward cloud-based billing systems with artificial intelligence capabilities. - The push toward AI-ready billing platforms suggests utilities want faster decision-making, better anomaly detection and fewer operational losses. - The move also signals that billing modernization is increasingly tied to customer experience, not just back-office efficiency.

What's next: - JASEC and Congero are expected to launch the implementation phase in the next few months. - The rollout will be part of JASEC’s broader digital transformation roadmap. - The success of the deployment could influence how JASEC manages revenue, customer service and billing flexibility going forward. - More information is available in Congero Technology's announcement